Terms & Conditions for Philstem Communications Services
The following Terms and Conditions apply to all transactions between Philstem Communications GmbH and its clients.
Philstem Communications guarantees that the client will receive all services agreed upon. All services will be provided:
Philstem Communications promises delivery of the services at or before the date agreed upon with the client. The file delivered will be in MS word format. The client can choose the delivery medium as email, courier, express post, or standard post.
Payment for Services
For the services provided, the client will make payment for the services based on the price agreed upon at the time of confirmation.
Failure to Pay
In any incident of non-payment:
Philstem Communications presumes the client will pay promptly for the services received through the client’s chosen payment method.
Philstem Communications guarantees full protection and nondisclosure to any third party for all information declared confidential by the client. Philstem Communications employees and freelancers will also guarantee compliance to this clause.
Philstem Communications replaces files only if they are sent within an hour and under the following conditions:
There will be no charge if a wrong file/poor audio quality file is being replaced with the correct version/better audio quality files within one hour of confirming the assignment, after which it will be considered as cancellation of the file.
|ASSIGNMENT STATUS||CANCELLATION FEE %|
|Work not started||0%|
|Initial processing of the assignment is done||25%|
|Assignment allocated to Freelancer and 25% of TAT is completed||50%|
|Assignment allocated to Freelancer and 50% of TAT is completed||75%|
|Assignment is completed and ready to deliver||100%|
Refund after cancellation
This agreement will be effective from the date you confirm and choose Philstem Communications’ services. Either the client or Philstem Communications may terminate these terms by informing the other party. All services rendered by Philstem Communications to the client will be payable under the agreed payment terms upon withdrawal by either party.
Relationship of the Parties
Philstem Communications will remain as an independent service provider and not an employee of the client and not bound by the client. Philstem Communications and the client agree to the following liberties consistent with the independent service provider status:
The client hereby agrees that all data provided to Philstem Communications are owned by the client or that the client has authorization from the lawful owner to use such data, and agree to release, indemnify, and hold Philstem Communications harmless from any claim that may arise from the use of such data.
Philstem Communications reserves the right to modify, amend, alter, change, reorganize, rewrite, or revoke these Terms and Conditions at any time with or without notifying the client of such changes.
The changes will only affect the client’s use of the services after the effective date of the change unless clearly expressed otherwise.
The client’s continued use of Philstem Communications’ services after being given a notification of such changes shall be considered as the client’s agreement to such changes.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the operational countries. All these Terms & Conditions shall remain in full force and continue to be binding and enforceable.
Should any questions arise regarding the Terms & Conditions, please don’t hesitate to contact us.